CLIENT A
Challenge:
This professional services firm faced a critical shortage of talent in its leadership pipeline at the managing director level. Due to rapid growth, there was an urgent need to undertake large scale development efforts as quickly as possible. The objective was to train several hundred managing directors over a five year horizon to step into partner roles where they would become the future leaders of the firm.
Solution:
Jay interviewed seventy senior and emerging leaders to formulate a three part competency framework that addressed the organization’s leadership demands across three levels:
1) the individual level where directors needed to be more self aware of strengths and gaps and develop a set of core leadership skills and,
2) the level of peers where directors needed to build stronger and more extensive peer networks to ensure a responsive client experience and to accelerate the deployment of firm-wide initiatives, and
3) the firm level where directors needed to role model more consciously the organization’s culture.
Jay designed a nine month learning experience for this client which consisted of three core modules (representing each level of demands) with individual development and project work between each module. The program components included a customized 360 survey, formal coaching, peer based learning experiences, executive education, and partner and client presentations. This program is now in its six year.